They work on the scare floor as a general maintenance and errand monsters at Monsters, Inc. They're silly teenaged employees of the company. Needleman sometimes scolds Smitty for saying something he doesn't like or is just being stupid.
Needleman, a thin brownish monster, and Smitty, his short greenish friend, worship the ground that Sulley walks on. They really support Sulley in his race to beat the all time scare record and have a lot of respect for all the scarers on the floor. They shred the door that Claws Ward has used when a kid he had attempted to scare turned out to be unafraid of him. They also take out the garbage almost nearly destroying Boo, who manages to get out before they put the garbage in the crushing machine.
In one of the film outtakes, Smitty mispronounces Sullivan's name as "Solomon" and Needleman tries to tell him that his name is "Sullivan," but the two begin quarreling as they end up ruining the scene and making matters worse. Another outtake shows the duo about to shred the door that Claws Ward has used; the door shredder chews the door, but then takes the two on a wild ride across the scare floor and knocks over the crew equipment.
They appear in Mike Wazowski's company play "Put That Thing Back Where It Came From or So Help Me" as Randall Boggs and Fungus respectively, to which the spectators dislike their evil roles.
Both Needleman and Smitty sound dim-witted and idiotic, according to their high-pitched monotone voices.
- Needleman and Smitty's voices resemble that of the Squeaky-voiced Teen from The Simpsons.